Summertime Shipping and Eco-Friendly Chill Packs

Summer can be a hard time for shipping perishables. So much of the shipping process is out of our hands, and packages often sit in hot trucks, and on sunny porches before being opened and enjoyed. Not to be deterred by a little heat, however, we’re pleased to offer a styrofoam-free, eco-conscious chill pack option for shipping vegan chocolates and other perishable items in warm weather. Our chill packs create much less waste and are lighter and more efficient to ship than traditional styrofoam boxes. Plus, we offer a 100% satisfaction guarantee on all of our vegan chocolates and other confections and baked goods, when you follow our shipping guidelines.

Here are some tips for shipping perishable items in summer heat:

• Always include our recommended chill pack and ship via FedEx 2-day air.
• Ship to an address where someone will be present to receive the package.
• Do NOT include “deliver without signature” or “leave at front door” in the note to driver line. (These notes allows FedEx to leave packages in unknown conditions).
• If you’re shipping to a location over 90ºF, consider less perishable items like caramels, non-chocolate toffee and brittle, cookies and brownies.
• If you are unsatisfied with your products upon delivery and you followed the shipping guidelines above, write us an email with the details of your order for credit or re-shipment free of charge.